Returns & refunds
For return, exchange, cancellation, damage or incorrect-item enquiries, contact info@vellworth.store or call +447460680518 with your reference and a description of the issue.
Please contact us before sending an item. We will provide the appropriate instructions and returns address. Do not send parcels to the correspondence address without authorisation.
An enquiry is not a purchase and takes no payment. You can contact us to update or withdraw it. Purchase-specific cancellation, return and refund terms, including any terms for custom sizing, must be supplied before you agree to an order.
Nothing on this page removes your applicable statutory rights.
Please contact us before sending an item. We will provide the appropriate instructions and returns address. Do not send parcels to the correspondence address without authorisation.
An enquiry is not a purchase and takes no payment. You can contact us to update or withdraw it. Purchase-specific cancellation, return and refund terms, including any terms for custom sizing, must be supplied before you agree to an order.
Nothing on this page removes your applicable statutory rights.